Privacy Policy
Effective Date: 8 October 2026
Unveil Delhi (“Unveil Delhi”, “we”, “us”, or “our”) respects your privacy and is committed to handling your personal information responsibly.
1. Who We Are
Unveil Delhi is a local experience company creating food tours, heritage walks, spiritual experiences, cultural experiences, sunrise experiences, women-only experiences, vegan experiences and other travel experiences in Delhi and other destinations featured on our website.
Email: hello@unveildelhi.com
2. Information We Collect
A. Information You Provide When Booking
When you book an experience through our website, we may collect your first name, last name, email address, phone number, booking date and time, number of participants, experience selected, booking-related information and information necessary to communicate with you about your booking. You may be able to book certain experiences without creating a website account.
B. Information You Provide Through Contact Forms
When you contact us through our website, we may collect your name, email address, subject, message or enquiry, and any additional information you voluntarily include.
C. Account Information
If you create or use an account on our website, we may collect information associated with that account, such as your name, email address, login information and booking history.
D. Payment and Transaction Information
When you make a payment or purchase through our website, transaction-related information may be processed by payment and commerce services connected to our booking system. We do not need to store your complete payment-card credentials ourselves in order to provide our services.
E. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including IP address, browser type and version, device type, operating system, pages visited, referring website, approximate geographic information, date and time of visits, website interactions and technical information.
3. Cookies and Similar Technologies
Our website uses cookies and similar technologies to keep the website functioning, remember preferences, maintain booking and session functionality, support login and account functionality, understand website usage, measure performance, improve communications, support marketing and protect the website against abuse.
4. Analytics and Website Measurement
Google Analytics
We use Google Analytics to understand website traffic, visitor behaviour, engagement and performance.
Microsoft Clarity
We use Microsoft Clarity to understand how visitors interact with our website, including usage patterns, navigation and user experience.
5. Marketing and Communication Technologies
We may use third-party technologies including HubSpot, Meta Pixel and Google services to understand website activity, communicate with prospective customers, measure marketing campaigns and improve our services.
6. Security and Fraud Prevention
We use security technologies including Cloudflare Turnstile to help protect the website from spam, bots, automated abuse and other malicious activity.
7. How We Use Your Information
- Process and manage bookings
- Send booking confirmations and updates
- Respond to enquiries and provide customer support
- Deliver experiences
- Process transactions
- Maintain customer and booking records
- Improve our website and experiences
- Understand website usage and marketing performance
- Prevent fraud, spam and abuse
- Maintain website security
- Comply with legal obligations and resolve disputes
8. When We Share Information
We do not sell your personal information as a standalone product. We may share information with service providers and partners where reasonably necessary to operate our website and provide our services, including booking, payment, hosting, email, analytics, marketing and security providers, professional advisers, and authorities where legally required.
9. Third-Party Services
Our website uses third-party services and integrations. These providers may process information according to their own privacy policies, including Google, Microsoft, Meta, HubSpot, Cloudflare, WordPress, WooCommerce and other providers supporting our website and booking infrastructure.
10. International Data Transfers
Some technology and service providers may process information on servers or infrastructure located outside India. Where information is transferred internationally, we seek to use providers and arrangements that provide appropriate safeguards consistent with applicable law.
11. Data Retention
We retain personal information only for as long as reasonably necessary for providing services, maintaining booking and transaction records, customer support, accounting, legal compliance, dispute resolution, fraud prevention and security.
12. Your Privacy Choices and Rights
Depending on applicable law, you may have rights concerning your personal information, including access, correction, deletion where applicable, withdrawal of consent where processing is based on consent, information about processing, and the right to raise a privacy complaint. Some information may need to be retained where required by law or for legitimate operational or legal purposes.
For a privacy request, contact hello@unveildelhi.com.
13. Children’s Privacy
Our website and experiences are primarily intended for adults and travellers capable of entering into bookings and agreements. We do not knowingly seek to collect personal information from children for purposes unrelated to providing a service.
14. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction. No internet transmission or electronic storage system can be guaranteed to be completely secure.
15. External Websites and Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, content or security.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date.
17. Contact Us
Unveil Delhi
Email: hello@unveildelhi.com